Care Net
How focusing the value proposition on one primary message impacts donor conversion.
Experiment ID: #6049
Care Net
Experiment Summary
Timeframe: 04/02/2018 - 05/08/2018
Care Net offers a free online course called, Pro-life 101. After a person signs up for the online course, they are presented with an instant donation ask. In reading the copy on the instant donation page, we hypothesized that we might be able to increase donor conversion if we focused the value proposition solely on the donation instead of both the details of the course people just signed up for AND the donation. To do this, we developed a treatment that put the details of the course in the subhead of the page and focused the body of the copy on the donation ask. We also reformatted the page to make it easier to read by bolding specific phrases of copy and shortened the body copy from large paragraphs into shorter paragraphs that were bulleted. Finally, to reinforce the impact of a person’s gift, we also told people the number of people they could reach with a specific dollar amount.
Research Question
Which donation page would increase donor conversion?
Design
C: Control
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) ) )
Results
This experiment has a required sample size of
2,202 in order to be valid. Since the experiment had a total sample size of
4,797, and
the level of confidence is above 95% the experiment results are
valid.
Flux Metrics Affected
The Flux Metrics analyze the three primary metrics that affect revenue (traffic, conversion rate, and average
gift).
This experiment produced the following results:
0% increase in traffic
× 64.2% increase in conversion rate
× 0% increase in average gift
Key Learnings
The treatment donation page increased donor conversion by 64%! It mentally walked a person through the decision to make a donation and focused the value proposition on the donation ask. This strengthened the message and more people were motivated to make a gift.