Care Net

How focusing the value proposition on one primary message impacts donor conversion.

Experiment ID: #6049

Care Net

Experiment Summary

Timeframe: 04/02/2018 - 05/08/2018

Care Net offers a free online course called, Pro-life 101. After a person signs up for the online course, they are presented with an instant donation ask. In reading the copy on the instant donation page, we hypothesized that we might be able to increase donor conversion if we focused the value proposition solely on the donation instead of both the details of the course people just signed up for AND the donation. To do this, we developed a treatment that put the details of the course in the subhead of the page and focused the body of the copy on the donation ask. We also reformatted the page to make it easier to read by bolding specific phrases of copy and shortened the body copy from large paragraphs into shorter paragraphs that were bulleted. Finally, to reinforce the impact of a person’s gift, we also told people the number of people they could reach with a specific dollar amount.

Research Question

Which donation page would increase donor conversion?

Design

C: Control
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T1: Donation focused value prop
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https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-600x400.jpg [ab-block-post-grid-landscape-width] => 600 [ab-block-post-grid-landscape-height] => 400 [ab-block-post-grid-square] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-600x582.jpg [ab-block-post-grid-square-width] => 600 [ab-block-post-grid-square-height] => 582 [tp-image-grid] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4.jpg [tp-image-grid-width] => 700 [tp-image-grid-height] => 526 [post-thumbnail] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-150x150.jpg [post-thumbnail-width] => 150 [post-thumbnail-height] => 150 [admin] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-50x38.jpg [admin-width] => 50 [admin-height] => 38 [full] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4.jpg [full-width] => 774 [full-height] => 582 [thumb_372] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-372x280.jpg [thumb_372-width] => 372 [thumb_372-height] => 280 [single_post_thumbnail] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4.jpg [single_post_thumbnail-width] => 774 [single_post_thumbnail-height] => 582 [thumb_32_32] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-32x24.jpg [thumb_32_32-width] => 32 [thumb_32_32-height] => 24 [thumb_48_48] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-48x36.jpg [thumb_48_48-width] => 48 [thumb_48_48-height] => 36 [thumb_64_64] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-64x48.jpg [thumb_64_64-width] => 64 [thumb_64_64-height] => 48 [thumb_128_128] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-128x96.jpg [thumb_128_128-width] => 128 [thumb_128_128-height] => 96 [thumb_122_67] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-89x67.jpg [thumb_122_67-width] => 89 [thumb_122_67-height] => 67 [thumb_153_153] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-153x115.jpg [thumb_153_153-width] => 153 [thumb_153_153-height] => 115 [thumb_130_163] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-130x98.jpg [thumb_130_163-width] => 130 [thumb_130_163-height] => 98 [thumb_232_177] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-232x174.jpg [thumb_232_177-width] => 232 [thumb_232_177-height] => 174 [thumb_272_325] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-544x409.jpg [thumb_272_325-width] => 544 [thumb_272_325-height] => 409 [thumb_271_346] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-271x204.jpg [thumb_271_346-width] => 271 [thumb_271_346-height] => 204 [thumb_271_271] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-271x204.jpg [thumb_271_271-width] => 271 [thumb_271_271-height] => 204 [thumb_272_172] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-229x172.jpg [thumb_272_172-width] => 229 [thumb_272_172-height] => 172 [thumb_372_461] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-372x280.jpg [thumb_372_461-width] => 372 [thumb_372_461-height] => 280 [thumb_372_500] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-372x280.jpg [thumb_372_500-width] => 372 [thumb_372_500-height] => 280 [thumb_385_270] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-359x270.jpg [thumb_385_270-width] => 359 [thumb_385_270-height] => 270 [thumb_416_241] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-321x241.jpg [thumb_416_241-width] => 321 [thumb_416_241-height] => 241 [thumb_448_410] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-448x337.jpg [thumb_448_410-width] => 448 [thumb_448_410-height] => 337 [thumb_448_410_retina] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4.jpg [thumb_448_410_retina-width] => 774 [thumb_448_410_retina-height] => 582 [thumb_574_382] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-508x382.jpg [thumb_574_382-width] => 508 [thumb_574_382-height] => 382 [thumb_776_395] => https://nextafter-1a91a.kxcdn.com/wp-content/uploads/Donation_focused_value_prop-4-525x395.jpg [thumb_776_395-width] => 525 [thumb_776_395-height] => 395 ) ) )

Results

 Treatment NameConv. RateRelative DifferenceConfidence
C: Control 1.1%
T1: Donation focused value prop 1.8%64.2% 95.8%

This experiment has a required sample size of 2,202 in order to be valid. Since the experiment had a total sample size of 4,797, and the level of confidence is above 95% the experiment results are valid.

Flux Metrics Affected

The Flux Metrics analyze the three primary metrics that affect revenue (traffic, conversion rate, and average gift). This experiment produced the following results:

    0% increase in traffic
× 64.2% increase in conversion rate
× 0% increase in average gift

Key Learnings

The treatment donation page increased donor conversion by 64%! It mentally walked a person through the decision to make a donation and focused the value proposition on the donation ask. This strengthened the message and more people were motivated to make a gift.


Experiment Documented by Courtney Gaines
Courtney Gaines is Vice President at NextAfter.

Question about experiment #6049

If you have any questions about this experiment or would like additional details not discussed above, please feel free to contact them directly.